PHONE: 515-238-9025
FAX:  515-299-4876
E-MAIL:  glassman@knowchips.com

THE MASTER OF THE WINDSHIELD DISASTER!!!

 

     

 KNOW CHIPS Will Replace Your Cracked/Broken Windshield To Meet And Exceed Manufacturers Safety Standards

WINDSHIELDS 101 FOR THE AUTOMOTIVE CHALLENGED

 

Know The Facts of what you’re buying, before you buy.

 

A windshield is not an accessory

 

Your windshield is one of the most important safety components of your car. It can be up to 70% of the rollover protection in an accident, it also helps the passenger side airbag to deploy in an accident, holding your family members inside the vehicle.
 
Urethane ( the glue or adhesive) holds the windshield to the vehicle. If you are going to have your windshield replaced, you should always ask to see a "Safe Drive-Away Chart" (see link below) for the urethane the installer is going to use. Some urethane takes time, heat and humidity for proper curing and others, advanced cure adhesives, just take time. We here at Know Chips use DOW  BETASEAL ONE that requires 1hr to achieve safe drive-away. Other shops use urethanes that will NOT cure many days or even weeks in winter conditions, this is less expensive for those shops.
 
The primers, one for the glass and one for the vehicle, that glass shops use do not work properly under 40 drgrees F, this is why we require vehicles to come to the shop during the winter monthw, it's simply for your safety.
 
Another of the ways glass shops use to hold down their cost is to use glass that was manufactured in far off lands like China, and as we all know now, China has a hard time even painting wooden toys for use in the USA.
 
We here at Know Chips use original equipment (OE), or better glass for your car. It is a bit more expensive at first, but is much more repairable (rock chips repair), so in the long run it's less expensive. We have served many fleets that had been bitten by the "cheap bug", but now see how many $$$ that are saved over a year. 

 

So is the cheapest guy in town the one you really wish to use?

 

***YOUR SAFETY IS OUR MOST IMPORTANT PRODUCT***

 

 


Approximately 35 million OEM
installations annually

BETASEAL adhesives restore windshield structures to their original strength. BETASEAL adhesives are used to install auto glass in 70 percent of all new vehicles worldwide — over 27 million factory installations per year. In North America, BETASEAL adhesives are used in 98 percent of all vehicle production.

To View The Safe Drive-Away Time Charts For The Urethanes That We Use CLICK HERE

 
 
         
         
         
         
         

No one should drive around with a cracked/broken windshield...
***and here is why***

 

Since the '70s, in an order to save weight and meet more stringent safety standards,  windshields became a critical structural support component of the vehicle not just something to keep the bugs out of your teeth.

 

CALL US at: 515-238-9025
in Des Moines, Iowa to get your windshield replaced by our qualified techs.

We at KNOW CHIPS are trained and dedicated to your safety.  We replace all windshields with OEM or better glass,  use industry approved procedures, and use DOW Automotive/Essex adhesives and chemicals.  We will not finish a replacement just to finish the job if the windshield pinchweld (window frame) won't hold the windshield due to rust, metal failure, etc. 

WE DO IN-HOUSE RUST REMOVAL AND REPRISE WITH DOW CHEMICAL ESSEX 5201, WHICH RESTORES THE E-COAT AND HAS A RUST INHIBITOR. IF NEEDED KNOW CHIPS HAS THE ABILITY TO WELD IN NEW METAL TO THE PINCH WELD, EVEN SOME OF OUR COMPETITORS HAVE OUR TECHNICIANS TAKE CARE OF RUST PROBLEMS THAT ARE BEYOND THE COMPETITORS ABILITY.

 

The U.S. Department of Transportation mandates all vehicles pass the Federal Motor Vehicle Safety Standard specifications

These standards include:

FMVSS 212 measures windshield retention in a barrier crash. Every make and model vehicle is accelerated to 30 mph and crashed head-on into a concrete barrier. The automobile must retain 75 percent of the windshield along the pinchweld perimeter. Some vehicle manufacturers require 100% retention in this severe crash test.
 
FMVSS 216 is the roof crush performance test. It measures the structural strength required to protect occupants in the event the vehicle rolls over. One and one-half times the unloaded vehicle weight or 6,000 lbs. (whichever is less) of force is applied at an angle to the roof. The roof structure can depress no more than five inches to pass.
 
FMVSS 208 occupant crash protection specifies equipment requirements for active and passive restraints, including air bags. There can be no separation of load-bearing safety assemblies in a 30 mph barrier crash. This pertains to the windshield because the passenger side air bag deploys off the windshield in order to perform its safety function.
 
FMVSS 219 windshield intrusion test measures the windshield's ability to keep a 15 lb. object traveling at 30 mph from entering the vehicle cabin. The glass and adhesive bond protects occupants from intrusion of external objects. The windshield can displace no more than 1/4" to pass.

 

Here is an example of these standards at work, primarily the FMVSS 216 standard.  We at Know Chips replaced this very windshield 2 weeks before this 3/4 ton Chevy Van rolled over in the ditch after leaving the road at highway speed.  As you can see, the windshield cracked extensively but it stayed in place and held up the front of the top and protected the driver.  We are happy to report that the driver only sustained minor cuts and bruises. 

This is the very reason why we use only the strongest adhesives and the best quality glass products. 

Here is a later 90's vintage G Series Chevy Van that we replaced the windshield approximately 2 years ago.  At that time there was considerable rust along the top pinchweld due to a poor prior install (not by us). At that time we used the Dow Chemical bare metal etch primer #5201 for rust removal and restoration to treat the pinchweld and installed the new windshield using Dow Chemical One urethane. Now, 2 years later the van rolled over in an accident, the windshield maintained it's integrity and supported the roof from collapsing which kept the driver from injury. The rust removal process and the use of top grade adhesives proved to hold up under the toughest test.

 

 

         
         
         

WINDSHIELD REPLACEMENT FAQ's

Q.  How much does it cost?

A.  It depends mostly on the year/make/model of your vehicle, but we do guarantee competitive pricing.  Call for a free estimate.  After looking at the picture of the van above would you want to trust your life to the lowest bidder.  We only use the best advanced cure adhesives available on every replacement.


Q.  How long will it take?

A.  Usually for most vehicles it takes about an hour for removal and replacement.  With the adhesives we use there is at least another hour until it is safe to drive away.  We use Dow Betaseal One which is the same urethane used by the hi-end European cars such as  Mercedes, BMW, and Porsche.  This new urethane provides additional torsional stiffness to quiet and stabilize the vehicles ride. 


Q.  How do I know it won't leak when it rains?

A.  Upon request, for no additional charge, we will test every windshield we replace for leaks with an ultrasonic transmitter that detects the smallest leak.

 

ULTRASONIC LEAK DETECTION

Here is one of our technicians testing for leaks in a replaced windshield.


Q.  My windshield does not need replaced but can I get it tested for leaks?

A.  Yes, for a nominal fee we will ultrasonically test for and pin-point any leaks you might have in your windshield.  Repairing of any leaks on windshields we did not replace is not included in this fee.


Q.  What warranty do I get with a replaced windshield?

A.  Know Chips provides a lifetime guarantee on our workmanship and defective glass is covered by the manufacturer of the glass.


glassman@knowchips.com